Privacy Policy

“Creative Minds”, “we”, “us” and “our” means Creative Minds Art Network Ltd and we are committed to respecting your privacy.
We are registered in the UK and our registered address is at 5 Salisbury Road, Dronfield, Derbyshire, S18 1UF and our company registration number is 08290215.

About this privacy notice

For the purposes of data protection law, we are a data controller in respect of your personal data. Creative Minds Art Network Ltd is responsible for ensuring that it uses your personal data in compliance with data protection law.

This privacy notice applies to you if you do any of the following:
• visit the Creative Minds website;
• login using a username and password;
• subscribe to our newsletter;
• fill out a Contact Form;
• fill out a Get in Touch Form and/or
• fill out a Franchise Application Form.

The privacy notice sets out the basis on which any personal data about you that you provide to us, that we create, or that we obtain about you from other sources, will be processed by us. Please take the time to read and understand this privacy notice.

Personal data that we collect about you

We will collect and process the following personal data about you:

Information that you provide to us or one of our affiliates. This includes information about you that you give us by filling in forms or by communicating with us, whether face-to-face, by phone, e-mail or otherwise. This information may include:

o Identity Data. This includes the user’s full name, title, marital status, date of birth, gender, current occupation, employer/ company and username or similar identifier.

o Contact Data. This includes email address, mailing address, billing address and telephone numbers.

o Profile Data. This includes any of the following and details of them (including where you make us aware by form of tick box):
· care experience;
· driving Licence;
· DBS check;
· community work experience;
· teaching experience;
· creative industry experience;
· details of previous work experience;

o Technical Data. This includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

o Usage Data. This includes information about how you use our website, products and services.

o Marketing and Communications Data. This includes your preferences in receiving marketing from us and our third parties and your communication preferences.

o We may also collect and use Special Category Data such as information about your health and any disabilities that you may have, in order to carry out our legitimate business interests. For example, we may use information provided to us about a disability you have to recommend a particular service that may be suitable for you. We will only collect the Special Category Data that you provide to us and we will not share this information to any third party without your explicit consent.

o We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

Information we collect or generate about you. This includes:

o As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive technical data about you if you visit other websites employing our cookies. Web browser cookies (“Cookies”) are used by websites as a way of saving a small amount of personal information. They allow the User easy access to our Site and help to enhance your experiences. A User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. Please note that your experience on our Site may be limited without cookies. Please see our cookie policy [LINK] for further details.

Uses of your personal data

Your personal data may be stored and processed by Creative Minds Art Network Ltd in the following ways and for the following legitimate business purposes:

A. To improve customer service: Information that you provide helps us respond to your customer service requests and support your needs more efficiently.

B. To enhance your experience: We may use the information collected to improve our website, products/services.

C. To improve our website: To better understand how you use the services and resources provided on our website.

D. To process Franchise Applications: We may collect information once you submit an application form on our website. We do not share this information with outside parties unless it is necessary to provide the service. E.g. for the need to carry out a Disclosure and Barring Service (DBS) check.

E. To deliver the art session service as requested by you: We may collect information once you submit a contact form on our website. We do not share this information with outside parties unless it is necessary to provide the service.

F. To send periodic newsletters or emails: We may use the email address registered by you to complete your application/enquiry, send periodic newsletters, emails and updates relating to our services. This may include information relevant to your criteria, news relating to Creative Minds, up-coming events, company news or any other service information.

For further information please see our Cookies Policy [LINK].

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in any of the following circumstances:

• where we need to perform the contract we are about to enter into or have entered into with you;

• we have legal and regulatory obligations that we have to discharge;

• we may need to in order to establish, exercise or defend our legal rights or for the purpose of legal proceedings; or

• the use of your personal data as described is necessary for our legitimate business interests described in A – F above (or the legitimate interests of one or more of our affiliates).

Transfers of personal data outside the European Economic Area

The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside of the EEA who work for our affiliates or for one of our suppliers.

Where we transfer your personal data outside the EEA, we will ensure that it is protected in a manner that is consistent with how your personal data will be protected by us in the EEA. This can be done in a number of ways, for instance:

• the country that we send the data to might be approved by the European Commission;

• the recipient might have signed up to a contract based on “model contractual clauses” approved by the European Commission, obliging them to protect your personal data; or

• where the recipient is located in the US, it might be a certified member of the EU-US Privacy Shield scheme.

In other circumstances the law may permit us to otherwise transfer your personal data outside the EEA. In all cases, however, we will ensure that any transfer of your personal data is compliant with data protection law.

You can obtain more details of the protection given to your personal data when it is transferred outside the EEA (including a copy of the standard data protection clauses which we have entered into with recipients of your personal data) by contacting us in accordance with the “Contacting us” section below.

Retention of personal data

How long we hold your personal data for will vary. The retention period will be determined by various criteria including:

• the purpose for which we are using it – we will need to keep the data for as long as is necessary for that purpose; and

• legal obligations – laws or regulation may set a minimum period for which we have to keep your personal data.

Your rights

You have a number of legal rights in relation to the personal data that we hold about you. These rights include:

• the right to obtain information regarding the processing of your personal data and access to the personal data which we hold about you;

• the right to withdraw your consent to our processing of your personal data at any time. Please note, however, that we may still be entitled to process your personal data if we have another legitimate reason (other than consent) for doing so;

• in some circumstances, the right to receive some personal data in a structured, commonly used and machine-readable format and/or request that we transmit those data to a third party where this is technically feasible. Please note that this right only applies to personal data which you have provided to us;

• the right to request that we rectify your personal data if it is inaccurate or incomplete;

• the right to request that we erase your personal data in certain circumstances. Please note that there may be circumstances where you ask us to erase your personal data, but we are legally entitled to retain it;

• the right to object to, and the right to request that we restrict, our processing of your personal data in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your personal data but we are legally entitled to continue processing your personal data and / or to refuse that request; and

• the right to lodge a complaint with the data protection regulator (details of which are provided below) if you think that any of your rights have been infringed by us.

You can exercise your rights by contacting us using the details set out in the “Contacting us” section below.

You can find out more information about your rights by contacting the Information Commissioner’s Office, or by searching their website at https://ico.org.uk/.

Contacting us
If you would like further information on the collection, use, disclosure, transfer or processing of your personal data or the exercise of any of the rights listed above, please address questions, comments and requests to info@creativeminds.art